to home page
  • 0 Products cart
  • Search
  • Account
    • Order Status
    • My Account
    • My Favorites
  • Help
    • Customer Service
    • Order Status
  • Login / Register
to home page
0
0 items
  • All Products
    • Wellness & Safety Products
      • Social Distancing Signs
      • Face Masks
    • Promotional Products
      • Food & Candy
      • Drinkware
      • Bags
      • Pens & Writing
      • Apparel
      • Technology
      • Outdoor & Leisure
      • Office & Stationery
      • Health & Wellness
      • Home & Auto
      • Gifts
      • Trade Show & Events
    • Business Cards
      • Full-Color Business Cards
      • Square Business Cards
      • Loyalty Cards
      • Magnetic Business Cards
    • Stationery
      • Full-Color Labels
      • Notepads
      • Envelopes
      • Letterhead
      • Design Your Own
    • Marketing
      • Loyalty Cards
      • Banners
      • Holiday Cards
      • Gift Certificates
      • Postcards
      • Magnetic Products
      • Bookmarks
    • Post-it Notes
      • Standard Post-it® Notes
      • Full-Color Post-it® Notes
    • Stamps
      • Self-Inking Stamps
      • Pre-Inked Stamps
      • Rubber (Hand) Stamps
      • Date Stamps
      • Stock Stamps
      • Stamp Accessories
  • Search
    • Popular Searches
      • Bags
      • Bargains
      • Seasonal
      • Rush Production
  • Order Status
  • My Favorites
  • Login / Register
  • Home
  • Customer Service
  • FAQ

    Frequently Asked Questions

    Sales Tax

    Federal law requires that tax be collected on all orders being shipped to addresses within the U.S.

    Customization Policy

    We reserve the right to refuse to print or produce any customized features on products that do not meet our quality guidelines. Customized features may include but are not limited to: photographs, artwork or graphics, text message lines, and other text that may occur within names, titles, slogans, addresses, phone numbers or email addresses.

    Placing an Order

    Ordering online is fast, easy and secure:

    1. Select a product to personalize.
    2. Upload your logo or experiment with different fonts, ink colors, and design placements.
    3. Instantly view your changes in our online design tool.
    4. Change your personalization until you're satisfied.
    5. Preview your final design, approve it and add the item to your shopping cart.
    6. Check out.

    Once your order is complete, we will automatically offer you a printable order confirmation and send a copy to your email address.

    If you need assistance, call us at 1-800-238-6349. Our dedicated staff of Promotional Products Experts are available to assist you every step of the way.

    Payment

    We accept Visa, MasterCard, Discover and American Express, utilizing the VeriSign Secure Site service, one of the most recognized symbols of trust on the Web. Your credit card will be authorized at the order confirmation stage of the online ordering process.

    Is my credit card information safe?

    Yes. We use a Secure Socket Layer (SSL) connection on the pages where you record personal and payment information. Look for the lock at the bottom of your browser to indicate a secure connection.

    Service, Returns and Cancellations

    Service

    Our dedicated staff of member service representatives are available to assist you in the ordering process every step of the way. Call one of our representatives at 1-800-238-6349.

    Returns

    If you have received your order and it is damaged or defective in any way, please let us know by calling us at 1-800-238-6349 and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge. We believe in our products and back them up with our 100% Satisfaction Guarantee.

    Cancellation Policy

    All online orders are submitted to production immediately to provide the timeliest service possible. Therefore, orders cannot be canceled after they are submitted. Please call 1-800-238-6349 and speak with a representative for further assistance.

  • Email Form

    Email Us

    Send comments
  • Address

    Address

    iPrint.com
    PO Box 351230
    New Braunfels, TX 78135

  • Phone

    Phone/Fax

    Phone: 1-800-238-6349

    Fax: 1-800-952-1052

  • Samples

    Request a Sample

    We will provide a product sample to qualified business customers. We reserve the right to refuse samples to anyone at our discretion. Most samples will be imprinted with a generic image.

    General Information

    Note: Include product name and color (ie: Navy Blue 11oz Commuter Mug)

    Shipping Information

Customer Service Hours

All hours are Central Time

Monday–Friday:
7:00am–9:00pm

Saturdays:
8:30am–12:30pm
1:00pm–5:00pm

Sundays and Holidays: Closed

iPrint.com logo
  • About Us
  • Order Status
  • Customer Service
  • Art Requirements
  • Contact Us
  • Sitemap

Product Catalog

  • Wellness & Safety Products
  • Promotional Products
  • Business Cards
  • Stationery
  • Marketing
  • Post-it Notes
  • Stamps

Policies

  • Privacy Statement
  • Shipping & Returns
  • Conditions of Use
  • Site Security

Follow Us

  • The Idea Center

© 2021 iPrint.com

  • See Our Reviews at Bizrate.com
  • Click to verify BBB accreditation and to see a BBB report.