Free In-Store Pickup

Rules and Conditions for In-Store Pickup

1. Eligibility:

In-store pickup is available for all products on iPrint.com.

2. Order Processing:

• Orders must be placed online and fully paid for before pickup.
• You will receive a “Ready for Pickup” confirmation email when your order is ready.

3. Pickup Window:

You must pick up your order within the specified time frame. Orders that are not claimed within 3 weeks of being marked ready will be disposed of.

4. Identification:

• Bring a valid government-issued photo ID and a copy of your order confirmation email at the time of pickup.
• If someone else is picking up on your behalf, they must present their ID and a copy of the confirmation email.

5. Pickup Location Info

All address and access details will be included in your confirmation email. Please make sure you head to the correct location for a seamless pickup experience.

6. Order Modifications

• If you choose in-store pickup as your delivery method, you can change it after placing your order. Please contact us in order to make any changes.
• Pickup can be cancelled before the order is marked as “Ready for Pickup.”

7. Returns and Exchanges

Items must be returned to the pickup location unless otherwise specified

Additional Tips & Notices

Wait for Confirmation

Please do not visit the store until you have received your Ready for Pickup email. This will result in unnecessary wait time, given that your order is likely still being processed.

Keep Your Contact Information Updated

Please make sure that your contact details are up-to-date in your account so you don’t miss important notifications.

Parking & Access

In order to ensure a smooth pickup experience, your confirmation email will include details about parking and how to access the pickup entrance.

Safety Measures

We follow all recommended health and safety protocols. Please wear a mask and follow any posted guidelines while in-store.

Need Help?

If you have questions or run into any issues with your order, please contact our customer support team before heading to the store.

Bulk Order Notice

If you intend to pick up bulk or larger orders, kindly inform the store in advance so that we can provide you with a smoother collection.

Track Your Order

You can check your order status anytime by logging into your account dashboard.

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